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Technology
Instant Messaging At Work NEW YORK CITY - Instant messaging is no longer just for your teen-age daughter and her hundred closest friends. Companies are beginning to implement the technology to talk to their workers and customers.
The irony is that the corporate users of IM may be able to turn a profit from it more easily than companies like AOL (nyse: AOL - news - people ), Microsoft ( nasdaq MSFT) and Yahoo! (nasdaq: YHOO - news - people ), which first popularized it as free public software. Talk To The Brand 07.26.02 Systems that assume a product's personality bring new meaning to the phrase chatting up the customer. 07.26.02 Will Security Issues Hobble Workplace IM? 07.25.02 As businesses take control of their office systems, IM may become more like poky old e-mail. Instant Messages, Slower Profit 07.25.02 The prospect of a big corporate market has providers seeing dollar signs. That may not make cents. IM Tries To Leave The Desktop 07.24.02 There several ways of doing instant messaging on wireless devices. But Americans don't seem interested. European IMs Get Sound, Light 07.24.02 While Americans struggle with text, a new messaging standard now sends audio and video as well. IBM Gets The Message--Instantly 07.23.02 Fewer e-mails, fewer in-person meetings. Sounds great, doesn't it? Lands' End's Instant Business 07.22.02 The clothing giant uses its IM system to quickly answer online questions--and boost sales. Better Instant Messaging Through Linux 07.16.02 How Gaim, a free IM program coded by a college sophomore, became more fun than AOL and Microsoft. The Monitors Have Eyes 05.27.02 Chatting online was supposed to be a private affair. Not anymore. Web Site Reviews: AOL Instant Messenger 03.07.02 The standard in Instant Messaging (IM) for now, AIM is a great online presence tool with nearly 100 million users. Web Site Reviews: MSN Messenger Service 03.06.02 Microsoft's entrance into instant messaging for Mac and Windows operating systems. The War Over IM 10.26.01 Windows XP's launch will bring a confrontation between Microsoft, AOL and others over instant messaging.
Nick's Wine of the Week - 9/6/02 5:00:00 PM ET Skip that flabby Chard and uncork a Chablis from Olivier Leflaive. The Week Ahead: Sept. 9 - 13, 2002 - 9/7/02 12:00:00 PM ET Martha Stewart subpoena in the works; Kraft to unveil stadium; EchoStar's Ergen waits for Justice decision. Hires And Fires: Sept 2 - 6, 2002 - 9/7/02 12:00:00 PM ET Tilton takes over UAL; Satre to leave Harrah's Jan. 1; Centermann leaves ABB, Dormann in charge. Tennis Divas - 9/6/02 6:00:00 PM ET A look at the five women who rule the courts, headlines and earnings on the pro women's circuit. GE Should Have Revealed Welch's Deal - 9/6/02 2:52:21 PM ET The former chairman and CEO's retirement plan should have been revealed in the boardroom, not a courtroom.
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